How can I downgrade my subscription to a lower plan?
To view your active subscription, log in to your account at POWR.io,
Go to "My Account" (by clicking your profile icon at the bottom right and choosing Account, or just by clicking the settings button on the left)
Select Subscriptions to see all active and past subscriptions in your POWR account.
In the Subscriptions window, you can see all active and past subscriptions in your POWR account
To downgrade your subscription to a lower plan, click I want to switch plans.
From there, you can change both the plan tier (Starter, Pro, Business) and the billing frequency (monthly, yearly, or biennially).
In the example below, there are only options to downgrade to Starter since the user is already on a Pro plan.
Note: If you purchased a Business subscription to a specific App such as Form Builder, only that App type will downgrade to a Starter or Pro subscription*.
*If you purchased an upgrade prior to July 20, 2017, all Apps created in your account will downgrade to a lower plan.
Need Help?
If you need any help or have any questions about our Form Builder, our support team is happy to help.
👉 Contact our support team
When contacting us, you'll be prompted to authenticate your email by signing in, and a confirmation code will be emailed to you. This helps ensure our support team's reply will be delivered to you with no issues.
For more information about available features, visit our Pricing Page.